87%
Customer satisfaction rate
24/7
Customer service availability
60%
Reduction in service costs
Voice Agent Features
Our AI voice agents come packed with powerful features to deliver exceptional customer experiences.
Natural Conversations
Our AI voice agents engage in natural, human-like conversations with multiple turns and context retention.
Multi-lingual Support
Support customers in multiple languages with natural-sounding voices for each language.
Analytics Dashboard
Track call performance, resolution rates, and customer satisfaction with detailed analytics.
Secure Interactions
Enterprise-grade security ensures all customer data and interactions remain protected.
24/7 Availability
Provide round-the-clock customer service without increasing staffing costs.
Custom Voice Options
Choose from a variety of voice options or create a custom voice matching your brand.
How It Works
Our voice agent solution is designed to be easy to implement and manage.
Setup & Integration
We integrate with your existing phone systems and CRM, then configure your voice agent with your brand voice and knowledge base.
AI Training
Your voice agent learns from your documentation, call scripts, and FAQs to handle customer inquiries effectively.
Go Live & Optimize
Your voice agent begins handling calls, and we continuously optimize its performance based on real interactions.
Popular Use Cases
Our AI voice agents can be deployed across a variety of customer-facing scenarios to improve service and reduce costs.
Customer Service & Support
Appointment Scheduling
Order Status Updates
Product Information
Service Requests
Billing Inquiries
FAQ Assistance
Lead Qualification
Implementing Imegah's voice agents has transformed our customer service operation. We've reduced wait times by 80%, improved customer satisfaction scores, and our agents now focus on complex issues that truly require human attention.
Jennifer Mason
Customer Experience Director, TechSolutions Inc.