Privacy Policy

Last updated: June 20, 2023

1. Introduction

Imegah ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

We take data protection seriously and comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and other privacy regulations worldwide. We are committed to ensuring that your privacy is protected and that your personal data is handled securely.

This privacy policy applies to all data collected through our website, platform, products, services, and any related events, webinars, and marketing activities.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier, title, company name, and job title.
• Contact Data includes email address, telephone numbers, and business address.
• Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website, products, and services, such as pages visited, time spent on pages, click patterns, and features used.
• Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.
• Service Data includes information necessary to provide our services, including account configurations, preferences, and settings.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

3. How We Collect Your Data

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your identity and contact data by filling in forms on our website, creating an account, subscribing to our services, requesting marketing materials, or otherwise corresponding with us.
• Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
• Third parties. We may receive Technical Data about you from analytics providers (such as Google) or advertising networks.

4. How We Use Your Data

We will only use your personal data when the law allows us to and only for legitimate business purposes. Most commonly, we will use your personal data in the following circumstances:

• To provide you with the services you have requested, including setup, maintenance, and management of your account
• To respond to your inquiries and provide customer support
• To send you technical notices, updates, security alerts, and administrative messages
• To improve our website, products, and services based on your feedback and interactions
• To personalize your experience on our website and deliver content relevant to your interests
• For marketing purposes (with your explicit consent), including to inform you about services we offer that may be of interest to you
• To analyze usage patterns and trends to better understand how users interact with our services
• To protect our services, prevent fraud, and maintain security

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

5. Data Privacy and Protection

We take your privacy seriously and do not share your personal data with any third parties for their marketing purposes. We implement strong data protection measures to ensure your information remains secure and confidential.

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of personal data both in transit and at rest
• Restricted access to personal data on a need-to-know basis
• Regular security assessments and vulnerability testing
• Employee training on data protection and security practices
• Secure data centers with advanced physical security controls
• Continuous monitoring for unauthorized access attempts

Any data processing operations that are necessary for providing our services are conducted solely by Imegah or by processors acting under our instruction and bound by appropriate data processing agreements that ensure the protection of your data.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

7. Your Data Protection Rights (GDPR)

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the following rights regarding your personal data:

• Right to access: You have the right to request copies of your personal data.
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to withdraw consent: You have the right to withdraw your consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We will respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track user activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly. They enable core functionality such as security, network management, and account authentication.
• Analytical/performance cookies: Allow us to recognize and count the number of visitors and to see how visitors move around our website. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies: Used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.
• Targeting cookies: Record your visit to our website, the pages you have visited and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. You can learn more about cookies and how to manage them in your browser settings.

9. Children's Privacy

Our service is not intended for individuals under the age of 16, and we do not knowingly collect or solicit personal information from anyone under the age of 16. If we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us with personal information, please contact us immediately.

10. International Data Transfers

We process data primarily within the European Economic Area (EEA). However, in some cases, your personal data may be transferred to, and processed in, countries outside the EEA where our service providers operate. In such cases, we ensure that appropriate safeguards are in place to protect your personal data, such as standard contractual clauses approved by the European Commission, binding corporate rules, or other legally accepted mechanisms.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make material changes to this policy, we will notify you through a notice on our website or, where appropriate, by email.

12. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your data protection rights, please contact us at:

• Email: info@imegah.com